We provide buyer-side support for owners investing in AI and workflow automation. Working alongside your technology leadership and project leader, we evaluate proposals, clarify commitments, and follow delivery across providers—keeping your business priorities, costs, and expected outcomes in view.
Your technology leadership balances ongoing operations with strategic decisions. Technology providers work to their own agreements. We add defined capacity on your side: commercial review, coordination, and reporting across the whole investment.
Take agreed proposal comparisons, clarification requests, dependency tracking, and management reporting off an already busy team’s worklist. Keep technical leaders involved at the decisions that need their expertise.
Agree evaluation criteria with leadership: business fit, technical suitability, total cost, delivery capability, and ongoing support. Make relevant supplier relationships and potential conflicts visible, and compare options against the same evidence and requirements.
Follow responsibilities across software providers, implementation partners, and internal teams. Keep dependencies, open issues, approvals, and accepted deliverables visible so management can act before an unresolved handoff becomes a larger delay.
Think of it as a dedicated advocate for your technology investment. A team focused on understanding the offer, asking the right questions, and following the commitment through delivery.
The value comes from leadership time released, transparent recommendations, earlier visibility of cost or scope gaps, and evidence that agreed work has been completed. We agree the outputs and measures for your assignment at the outset.
We work alongside your project leader within a defined procurement, coordination, or reporting role. Your technical teams and providers own architecture, software configuration, integration engineering, and security approval. Business owners retain decision and acceptance authority.
Engage us for a specific review, a defined coordination role, or focused support when delivery needs attention. The assignment follows your project’s stage, existing team, and capacity gap.
Use leadership-approved criteria to compare scope, capability, integration effort, pricing, exclusions, and support. Coordinate specialist reviews and written clarifications. Show one-time costs, recurring charges, internal effort, and usage assumptions together, so the recommendation reflects the full commitment and expected value.
Working output: Requirements matrix, proposal comparison, cost scenarios, and a management decision brief.
Translate broad promises into defined deliverables, owners, client inputs, acceptance criteria, and approval points. Make responsibilities between platform providers, implementation partners, and internal teams explicit.
Working output: Scope baseline, responsibility map, acceptance register, and a process for approving changes.
Maintain a shared view of milestones, dependencies, decisions, and readiness. Work through your project leader to get the right inputs and decisions to the people doing the work, and escalate barriers before they compound.
Working output: Milestone plan, dependency and decision logs, action tracking, and readiness checklist.
Establish what was committed, what has happened, and the business impact. Bring the responsible parties together around evidence, corrective options, owners, and near-term checkpoints. Verify completion against agreed criteria.
Working output: Issue assessment, recovery plan, escalation record, and closure evidence.
Give leadership a concise view of progress, cost exposure, risks, and decisions required. Track approved changes against the baseline and distinguish completed activity from accepted deliverables and demonstrated outcomes.
Working output: Regular management report, cost forecast, risk summary, and decision priorities.
A hospitality business is introducing AI-assisted guest or member support across its service channels and existing systems.
The software, implementation services, and internal preparation may involve different teams. We help management connect the commitments, resolve gaps, and establish the evidence needed before expanding use.
The same approach can support internal approvals, case follow-up, reporting, and other workflow handoffs. Scope and measures are tailored to the organization; this is an illustrative scenario.
Clarify which channels, languages, connections, knowledge preparation, training, and support each proposal covers—and what your own team must supply.
Map a request from the initial interaction to the correct business record, an authorized action, or a handoff to a person. Identify who owns unresolved work and each dependency.
Coordinate business acceptance criteria for correct information, completed tasks, human transfers, required languages, and service quality. Technical specialists design and run the relevant tests.
Review outcomes against a comparable baseline, including adoption, repeat contacts, unresolved work, and operating cost. Treat released staff time as capacity; Finance validates any resulting cash savings.
A focused initial review can establish scope, commitments, responsibilities, and priority gaps over ten working days. This example assumes timely document access and stakeholder availability. It is an assessment timeline; implementation timing follows the agreed solution and readiness.
Confirm the business objective, project stage, existing leadership, and the piece of work we will own. Review available proposals, agreements, schedules, and current reporting.
Agreed assignment, document inventory, initial findings, and information gaps.
Map requirements, supplier coverage, responsibilities, dependencies, and acceptance. Review the facts with the project leader and relevant specialists.
Comparison or coverage matrix, responsibility map, milestone view, and validated open questions.
Obtain priority clarifications, assess cost and schedule exposure, and develop practical options. Assign owners to unresolved assumptions and decisions.
Clarification record, cost assumptions, priority risks, and recommended actions.
Present the findings, options, and conditions for proceeding. Confirm the initial deliverables and agree any continuing coordination or recovery assignment.
Management decision brief, action owners, and an agreed next scope or closeout.
A defined weekly commitment can support milestones, dependencies, management reporting, and readiness through the agreed delivery period.
An active problem may call for a narrower initial assessment and more frequent checkpoints. The schedule follows its urgency, evidence, and decision needs.
We confirm deliverables, availability, fees, decision rights, and required access before starting. Additional work is agreed through the assignment’s change process.
We take ownership of the agreed procurement, coordination, or reporting work. The sponsor and project leader retain their mandate, with specialist decisions made by the responsible experts.
Set the business priority, approve scope and resources, assign decision rights, and resolve escalated issues.
Own solution design, configuration, interfaces, testing, and technical readiness. Security and privacy specialists approve the relevant controls.
Define workflow requirements, supply content and data owners, review commercial terms, validate benefits, and accept business outcomes.
Your scope of work identifies the outputs we will own, their approver, and the completion criteria. The document set is sized to the assignment and the decisions management needs to make.
A named sponsor, a clear role within the project, and access to the people and records needed for the agreed work. We establish these dependencies before committing to dates.
Our service combines practical procurement and project controls with established thinking about AI adoption, operating change, and risk. The engagement structure and illustrative ten-day review are tailored by Iron Sights Consulting.
Tell us about the initiative, its current stage, and where your team needs support. We will help define a useful first assignment, its outputs, and the access required.
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